À la carte services
Services
All individual services offered by Maisonelle — for guests, properties, teams, and companies. No subscription. No package. Just what you need.
For Guests & Residents
Concierge Extra
Dedicated concierge hours, available 7 days a week — for requests that exceed the standard schedule or require extended attention.
Signature Moment
A curated experience built from scratch — private dinner, exclusive itinerary, personalized surprise. Fully coordinated by Maisonelle. Irreplaceable.
Personal Shopper
The concierge shops on your behalf — a gift, an outfit for an occasion, arrival provisions. You tell us what you need. We take care of the rest.
Gift Curation & Delivery
A gift chosen with care, wrapped and delivered with a handwritten note. For a birthday, a thank you, a gesture that matters.
Home Readiness
Before you arrive, the home is ready — fresh flowers, a stocked fridge, the right ambiance. You arrive, and everything is already there.
Custom pricing, on request
Relocation Navigator
For those relocating to Iași — finding a home, first administrative steps, orientation around the city. One point of contact, from the first call to the key in hand.
Frequently asked questions
What is Maisonelle?
Maisonelle is a concierge service combining an AI assistant with a human concierge team, built in Iași for guests, residents and hosts.
How does the hybrid AI and human model work?
The AI assistant receives and structures the request and replies immediately, while a human concierge validates the details, coordinates partners and confirms delivery.
How do I get access to the services?
Access is concierge-led: send your request via WhatsApp or the form on this site, and the team returns with details and confirmation.
Who delivers the à la carte services?
Services are delivered through verified partners, selected and coordinated by Maisonelle. It is not an open marketplace.
Is Maisonelle a social enterprise?
Yes. Maisonelle is a certified social enterprise under Romanian Law 219/2015, with commitments on profit reinvestment and employing people from vulnerable groups.
Which languages can I use?
We communicate in Romanian and English, and the site adapts automatically to the browser language.
Direct, discreet, and personally handled.